Your pet’s record is
business.
PetPass keeps your pets’ health in one place. This page says, in plain words, what we keep, where it lives and how to delete it.
Updated 24 October 2026What we keep
Only what you write about your pets. Nothing is collected in the background.
- About your petsName, breed, photos, vaccines, medication, conditions, seizures, diary notes and vet visits.
- About you, only with an accountIf you sign in with Apple or Google, your name and email. With Apple you can hide your real email.
- What we don’t keepNo location, no contacts, no advertising ID, no browsing history.
Where it lives
Without an account, everything stays on your phone or in your browser. We never see it.
With an account, a copy is kept on a secure server, so you don’t lose anything if you change phones. The connection is encrypted and only you can reach your data.
The QR code
The code carries only the fields you chose to show, written inside the code itself. Reading it doesn’t connect to our servers and needs no app or account.
Anyone holding the code can read it, so share it with people you trust. For the pet hotel or pet sitter, the code shows the date until when it’s valid.
Deleting
You can delete one pet or your whole account at any time, in Profile › Delete account. Everything is erased straight away, on your phone and on the server.
Your rights
You can ask to see, correct or delete what we have about you, and you can complain to your data protection authority. Write to us and we’ll answer as soon as we can, within a month at most.
Changes
If this policy changes, we’ll update it here and change the date at the top.